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Register Now for the Annual Conference : August 4-7 in Gettysburg, Adams County!  2024 ANNUAL CONFERENCE

KEYS: Verbal Judo: Learning How to Create Results not Regrets in the Workplace

Start Date:
Tuesday, October 26, 2021
End Date:
Tuesday, October 26, 2021
Time:
10:00 AM - 3:00 PM
Free to Members of PCoRP, PComp, UC Trust, PELICAN and current Academy participants. Nonmember $60 per attendee or $40 each for a group of three or more.
 
This course will be held virtually. You will receive log in information upon registering for the workshop.
 
We all have patterns of communication with others—some very positive, then there are those that make your skin crawl!
 
We will learn how to use ‘verbal judo’ to find success and not have regrets with others in the workplace. Verbal Judo works by helping you re-direct hostile energy coming towards you and influencing the other person to think on your terms. At this interactive session, we will learn and practice the following:
 
  • The difference between verbal karate and verbal judo.
  • How to better read others (and ourselves) through their non-verbal communications.
  • The five universal truths to human interaction.
  • The LEAPS method to effective communication (Listen, empathize, ask, paraphrase and summarize).
  • The eleven things to NEVER say to anyone and expect to get positive results.
 
Come join us on Zoom to be even more effective than you are today as leaders in your County.

Speaker: Mary Kay Williams, Principal Owner of MindShift Consulting
Event Credit Information
This is an Event Training with Credits
Credit Type:
Required/Core Course
Credit Description:
This workshop fulfills the Personal Development required course for current Academy participants.
Registration Information
Registration Open Date:
Tuesday, October 26, 2021
Registration Start Time:
10:00:00 AM
Registration Link: