Child & Adolescent Service System Program Coordinator

POSITION SUMMARY:

This position works collaboratively with various child-serving systems to promote interagency coordination and service delivery. Identify gaps in service systems and provide recommendations to Department Heads for follow-up. Represent cross-system children’s issues with community groups. Advocate for children, adolescents, and families.

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:

• Collect, compile, and analyze information and data related to services for children.
• Provide input to service system partners on service system gaps, participate in related problem resolution, service development, and implementation.
• Attend and participate in interagency meetings as requested. 
• Serves as MH/DD liaison on Pennsylvania Department of Human Services Complex Case Child and Adolescent review teams.
• Link parents, families, and community members with varied service system resources.
• Attend Regional and State CASSP meetings and conferences. 
• Facilitate and co-chair ad hoc Berks MH/DD Advisory Board CASSP Advisory Sub-Committee meetings.
• Attend Board and Committee meetings related to the child-serving systems.
• Investigate complaints on behalf of families and advocates.
• Organize and distribute information regarding community resources for children and families to cross-system partners.
• Facilitate county cross-system Human Services Trainings and other community training needs.
• Support other MH/DD Program functions, including but not limited to: provider meetings, Block Grant Planning, Emergency Behavioral Health (EBH), and Suicide Prevention Task Force.
• If the incumbent is approved by the State of PA to work as an Emergency Services Delegate(ESD), then they will act as ESD on the MH/DD Program Team, reviewing specific situations as identified by Crisis Intervention, determining whether a warrant should be authorized, and ensuring all other requirements stipulated under the Mental Health Procedures Act.
• An Emergency Services Delegate requires the incumbent to be available to participate in a 7-day, 24-hour on-call rotation program.

MINIMUM EDUCATION AND EXPERIENCE:

• Bachelor’s degree required/ Master’s degree preferred.
• Two years of professional-level experience in the human services/child-serving field.
• Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
• Valid Pennsylvania driver’s license with a good driving record.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of the various systems that provide services to children (Mental Health/Developmental Disabilities Program, Children and Youth Services, Juvenile Probation Office, Drug and Alcohol services, Education) and CASSP System Principles.
• Working knowledge of various services and levels of care, as well as community resources. 
• Working knowledge of the laws and regulations that govern the child-serving systems (Juvenile Act, Child Protective Services Law, IDEA, Mental Health and Mental Retardation Procedures Act).
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain positive working relationships.
• Ability to collect, compile, and analyze information and data.
• Skill in the operation of a variety of computer software programs.
• Ability to organize and properly manage time and workload.
• Ability to travel within the county and state to perform job functions (50% of time). 
• Able to handle stress.
• Physical presence in the office is required

PHYSICAL DEMANDS:

Ability to sit and stand for extended periods. Work involves talking, hearing, and using hands to handle and feel objects, tools, or controls. Vision abilities required by this job include close vision and the ability to adjust focus. The employee must be able to lift and/or move objects weighing up to 25 lbs. May occasionally wear protective gear (eye protection, masks, and gloves).

WORKING ENVIRONMENT:

Normal office environment. Position requires regular travel and needs access to transportation.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.