County: Berks

Job Description

This position is an advanced care manager position. It requires knowledge of legal issues, client rights, knowledge of social service theory, medical diagnoses and mental health. Requires ability to review and work with subcontractors, the medical, legal and financial professions, and to incorporate all community organizations that may impact a particular client’s situation. This position may have responsibility for performance of protective services and/or intensive care management case load in homes and facilities throughout the county. Employee may be required to provide specialized casework services to clients who are at imminent risk. Employees are expected to be familiar with the protective services legislation rules, regulations and operating procedures involved in the protective services program. This work requires that the employee document all actions and pay close attention to detail without receiving close supervision. An employee in this class is expected to appropriately maintain a caseload of vulnerable clients who may be in need of protection from abuse, exploitation, abandonment or self-neglect. Coordination of medical, social, psychological or functional evaluations of the client’s condition may be part of the employee’s responsibilities. Legal and statutory time frames have been established for certain aspects of this work which provides the employee with little or no flexibility. Employees are expected to have sufficient knowledge of community resources to be able to include them as a factor in assessing the client’s circumstances. Work in this class is distinguished from work in the Aging Assessor II class by a heavier responsibility for the consequence of error. Employee errors in judgment may place clients in dangerous or life threatening situations. Work is performed in accordance with established regulations, policies and procedures. Employees are expected to exercise independent judgment in achieving objectives. Work is reviewed by a supervisor through conferences, reports and the resolution of difficult situations.

Deadline Date: Friday, February 15, 2019

More Information


Suzette Melendez

Application and Resume can be submitted: - In person or by U.S. mail to: County of Berks- Human Resources Department 633 Court Street, 8th Floor Reading, PA 19601 -By email to: -By fax to: 610-478-6084

(610) 478-6118