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Insurance Matters May 2008 

IMheader

May 2008 Vol 12, Issue 5

 
Owned by Members Governed by Members Service to Members
 

SPECIALTY LINES

Last month's column was an update of what is happening in public entity pooling.  This month we turn to some of the reasons pools have been successful.  These characteristics distinguish pools from commercial insurance products, and help explain why so many public entities utilize pools for their risk management and insurance needs.

Members Belong

& Control The Pool

Pools are often compared to mutual insurance companies.  Pool members belong to the program, agree to participate for a minimum term, and agree to perform certain responsibilities of membership, and in exchange members receive insurance coverage, and many other special services.  Pools do not "cancel" the insurance of a member, and usually agree not to kick a member out of the pool unless the member has not lived up to their responsibilities to the pool.  Members also have a say in governing the pool, electing board members and serving on the board and/or committees.  Bylaws explain how the pool is operated and can only be amended by the pool's members.  So the members control the pool, and have the ability for input into the pool's direction, operation and coverages.

Commercial insurance companies sell insurance to counties, and provide service.  But counties do not have the same ability to control the direction of the company, the coverage levels, and can have their insurance canceled by the company.

Members Own The Pool

Counties and county related entities in CCAP's insurance pools are the owners of the pools.  The assets of the pool belong to the members, and surplus moneys of the pool are used to reduce premiums and/or are returned to members in the form of dividends or performance bonuses.

Commercial insurance companies are owned by stockholders or are privately owned, and may return dividends to insured, but this is rarely done in liability lines, more often in workers' compensation insurance.  Dividends can never be guaranteed.

Pools Are Non-Profit

CCAP's insurance pools are not in business to make money.  After paying for reinsurance premiums, administrative expenses, and paying claims, all moneys left are reserved for the members, and earn interest that accrues to the members.  On the commercial insurance side, that same money earns interest for the insurance company and becomes the company's profit.

Pool Membership Is Homogeneous

When you buy insurance from a commercial insurance company you usually share your exposure with other entities of all types, public and private.  And you have no idea who these other entities are and what kind of exposures they have!  If a hurricane hits an area that is heavily insured by the company which also insures your county, it could affect your rates, and the availability of your coverage, even though your  county's claims may be very low in cost and number.

CCAP's pools only insure counties and entities created by counties, so the other entities that you share your exposure with have the same exposures you do. This means that rates for coverage can be based on county loss experience, not on the experience of the private sector, which may vary greatly from what county's losses are.  A good example are the special class codes developed by PComp for workers' compensation coverage for elected officials, temporary emergency workers, and search and rescue teams.

A Focus on Members'

Unique Needs

Because the members of the pool are similar, the pool can spend its time and resources focusing on the specific needs of the members.  CCAP's pools provide special services to counties, and have developed special coverage endorsements for things such as fidelity bonds for elected and appointed officials, civil rights coverage for nurses and physicians working in county prisons, clarification of coverage for the activities of sheriffs and deputies, and more.  Pools also develop special services tailored for their members, such as on-line claims reporting, PCoRP's loss control workshops, model strip search and prison suicide policies, group property appraisal program and prison risk management workshop, PComp's defensive driving workshops, and loss control workshops, and the UC Trust's Employee Assistance Program (EAP).

While commercial companies can respond to coverage issues, they typically have multiple kinds of insureds, and cannot focus just on one group.

Next month we will examine some other unique features of risk pools.

 

Make sure you call us when you need help with something,

 

John Sallade

 
In This Issue
SPECIALTY LINES
PACAH BONDS ADDS TWO NEW MEMBERS
COMCARE PRO ADDS NEW MEMBER
NEW LOOK FOR INSURANCE MATTERS
PComp AWARD WINNERS HONORED
PACAH BONDS RENEWS
PCoRP MEMBER COSTS DECREASE
PCoRP BOARD MEMBER CHANGE
BENEFITS SYMPOSIUMS A SUCCESS
TRAINING OPPORTUNITIES AWAIT YOU
QUOTE OF THE MONTH
EFFECTIVE ACCIDENT PREVENTION
STAFF NOTES

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PACAH BONDS ADDS TWO NEW MEMBERS

By Stephen A. McDermott, CPCU, Captive Programs Director

The PACAH Patient Trust Funds bond program recently added two new members.  Falling Springs Nursing & Rehabilitation Center in Franklin County, and Cedarbrook Nursing Home in Lehigh County recently joined our PACAH Patient Trust Funds Bond program.  

The Pennsylvania Association of County Affiliated Homes (PACAH) provides PACAH member nursing homes with surety bonds as required by federal law.  The PACAH Patient Trust Funds Bonds Program, run in conjunction with the County Commissioners Association of Pennsylvania (CCAP), was instituted April 1, 1997, and currently covers 29 organizations through Traveler's Casualty and Surety Company with over $13 million in bond limits.

PACAH Bonds membership is open to current PACAH members.  The PACAH Bonds program is a CCAP insurance program sponsored by PACAH which began writing business effective April 1, 1997.  The PACAH Bonds program is a two year program that runs from April 1 to April 1, but a home may join the program at any time.  

For more information, please contact Steve McDermott, Captive Programs Director, CCAP Insurance Programs, at 800-895-9039 or email smcdermott@pacounties.org.

 

COMCARE PRO ADDS NEW MEMBER

By Steve McDermott,
CPCU, Captive Programs Director

 

Northeast Behavioral Health Care Consortium (NBHCC) has joined the COMCARE PRO Insurance program as of July 1, 2008.  NBHCC includes the counties of Lackawanna, Luzerne, Wayne and Wyoming. COMCARE PRO now has five members. 

COMCARE PRO is a reciprocal insurance exchange organized under the laws of the State of Vermont that operates as a risk retention group pursuant to the federal Liability Risk Retention Act of 1986 (LRRA).  COMCARE PRO provides stop-loss liability insurance to Pennsylvania counties and non-profit corporations (whose sole members are Pennsylvania counties) that (i) are participants in the Behavioral Health program of HealthChoices, Pennsylvania's Medicaid managed care program, (ii) are participants in the County Managed Care Program (COMCARE) of the County Commissioners Association of Pennsylvania (CCAP), and (iii) meet the RRG's underwriting standards.  COMCARE PRO provides stop-loss liability insurance coverage on a claims-made basis.

For more information please contact Stephen A. McDermott, Captive Programs Director, at 800-895-9039 or email smcdermott@pacounies.org.
 
NEW LOOK 
 
You may notice our new look for Insurance Matters this month!  Kudos to Christie Ward, Captive Programs Manager at CCAP, for the redesign.  We are using new software and hope to bring you the same quality updates and information about your insurance programs and risk management.  If you have any feedback on the new design, please contact Christie Ward at CCAP.

PComp AWARD WINNERS  HONORED

By John Sallade, Managing Director, CCAP Insurance Programs

 

First PlacePComp's membership meeting at the CCAP Spring Conference was well attended.  The Sunday evening dinner meeting provided a chance for PComp members to review the strong financial position of PComp, and learn about upcoming services and programs.

The Annual Delegates Dinner Meeting is also a time when PComp members are honored for outstanding achievements.  Since 2001 PComp has recognized members, elected and appointed officials, and county employees for their risk management efforts.

Congratulations to these PComp award winners!

 

Terry Barham Claims Experience Award

This award recognizes the member with the lowest experience modification for the policy year.  The award is named in memory of Terry Barham, a Willis Corroon employee who was a major contributor to the creation of PComp.

  • WINNER - Perry County with a mod of .689 (Perry County also won in 2007 and 2005!)
Loss Control Award
This award recognizes outstanding loss control efforts by a county or individual. This award includes registration to the PA Governor's Safety Conference for one representative of the winning member.
  • WINNER - Clearfield/Jefferson MH/MR

Risk Management Award

This award recognizes outstanding loss prevention efforts by an individual.

  • WINNER - Casey Zuchowski, Tioga County

Claims Reporting Award

This award is given to acknowledge outstanding claims reporting. Starting in 2006 this award includes registration to the PA Bureau of Workers' Compensation Conference for one representative of the winning member.

  • WINNER - Fayette County

Loss Control Training Award

Recognizes members who send significant numbers of employees and officials to attend loss control training events.

  • WINNER - Tioga County (most events)
  • WINNER - Columbia County (most attendees)

For more information contact John Sallade, Managing Director, Insurance Programs at 800-895-9039 or email jsallade@pacounties.org.

 
PACAH PATIENT TRUST FUND BONDS PROGRAM RENEWS FOR ANOTHER TWO-YEAR PERIOD
By Steve McDermott, CPCU, Captive Programs Director
 

The PACAH Patient Trust Fund bond program recently renewed its bond program for another two year period, April 1, 2008 to April 1, 2010.  In response to the program members' excellent experience, we were able to offer renewal with no rate increase.

For more information, please contact Steve McDermott, Captive Programs Director, CCAP Insurance Programs, at 800-895-9039 or email smcdermott@pacounties.org.

 
PCoRP MEMBERS' COSTS TO DECREASE 6% 

By John Sallade, Managing Director, CCAP Insurance Programs

The Pennsylvania Counties Risk Pool (PCoRP) program renews coverage on June 1, 2008 and has good news for its members!  Based on decisions made at the PCoRP Board's April 11 meeting, members are going to see an average cost decrease of 5.8% for the 08 - 09 policy year.

PCoRP was able to negotiate reduced premiums and some expanded coverage from its reinsurers, and this savings is passed along to the members.   In addition, better than expected claims costs resulted in a lower Loss Fund Contribution requirement than last year.  All the current PCoRP reinsurers were retained for another year.

Each member's actual costs will depend on their exposures (property values, payroll, number of vehicles, etc) and their recent claims experience.  Some members may see cost increases, but most should see decreases.


Coverage enhancements include a first time ever coverage for properties in Flood Zone A.   The coverage is limited to $5 million per year for the entire PCoRP program, meaning it is a sort of "first come, first served" coverage.  The $5 million limit sits above the federal National Flood Insurance Program which provides $500,000 of coverage (each, for building and contents).  If the member has no NFIP insurance, the first $500,000 of the loss in Flood Zone A would be the responsibility of the member.

PCoRP's coverage for property loss is being increased to a maximum of $350 million per occurrence (up from $300 million last year).

Overall costs to the members total $11,340,000 which is about $700,000 lower than last year.  The Loss Fund is $5,781,000 of this amount, about 56% of total costs. 

There are a few changes to the PCoRP coverage, mainly to clarify some areas.  Specific wording to explain coverage for lawyers employed by the county (or appointed by the courts) has been added to the Coverage Document.

Renewal packets, including pricing and copies of the revised Coverage Document, will be sent to PCoRP members' local insurance producers in early May, with initial payments due to PCoRP on June 1.

For more information contact John Sallade, Managing Director, Insurance Programs at 800-895-9039 or email jsallade@pacounties.org.

 
PCoRP BOARD MEMBER CHANGE 

At its April 11 meeting the PCoRP Board regretfully accepted the resignation of Mercer County Commissioner Brian Beader.  Brian had served on the board for 2 years, but was resigning so his fellow commissioner, Ken Ammann, could be considered for the PCoRP Board.  Ken was a member of the PCoRP Board for 3 years while serving as Chief Clerk of Mercer County, and with his election as Mercer County Commissioner, was interested in serving again.


The PCoRP Board appointed Commissioner Ammann to fill the vacancy created by Commissioner Beader's resignation.  Ken will fill the 4th and 5th Class County elected position on the Board, serving the remainder of the term which expires at the end of 2008.  He will be eligible for reelection to the Board this Fall.

 

BENEFITS NETWORKING SYMPOSIUMS A SUCCESS!

By Lauren Kenes, Insurance Programs Administrative Assistant

celebrateWe want to thank everyone who participated in the Benefits Networking Symposiums held for the first time this year at various locations across the state. We were very pleased with the turnout, and many of you offered helpful feedback and insight regarding your expectations going into the Symposiums and what you took away from the experience. Your feedback will be used to evaluate what counties need and what we can continue to offer in the future, so thank you!

If you were unable to attend the Symposiums but would like to obtain the information and handouts used, please contact Julia Jackson at 800-895-9039 or send an email to jjackson@pacounties.org.

 
TRAINING OPPORTUNITIES AWAIT YOU!

By Linda Rosito, Insurance Training Director

If you have not yet been able to attend any of the CCAP Insurance Program Workshops, don't worry, May brings plenty of opportunities. There are 8 opportunities for you to earn those loss control credits for your county. Don't miss an opportunity to attend training or invite your staff to attend training this spring. The following opportunities await you.

May 7 - KEYS: The Secret to High Performance Employees *
Scranton Hilton

May 8 - KEYS: HR Law Boot Camp (Advanced)
CCAP North Office, Harrisburg

May 13 - KEYS: Why is Everyone Hard to Work With Except Me? *
Reading Sheraton, Reading

May 15 - KEYS: HR Law Boot Camp (Advanced)
Regional Learning Alliance, Cranberry Twp.

May 20 - KEYS: The Secret to High Performance Employees *
Best Western/Country Cupboard, Lewisburg

May 21 - Leadership: A Few Good Men and Women *
Best Western/Country Cupboard, Lewisburg

May 22 - Prison Risk Management Workshop
Hershey Hotel

May 28 & 29 - County Administration Conference *
Nittany Lion Inn, State College

The asterisk (*) denotes Academy for Excellence in County Government opportunities. 

For assistance regarding training, please feel free to contact either Linda Rosito (ext. 3328) or Jenn Carey (ext. 3364) anytime at 800-895-9039.

 
QUOTE OF THE MONTH

"The reason lightning doesn't strike twice in the same place is that the same place isn't there the second time."

 
- Willie Tyler

 
EFFECTIVE ACCIDENT PREVENTION: LOOKING BEYOND THE REGULATIONS AND STANDARDS

By Bob Lauzonis, Loss Control Specialist/CCAP Insurance Programs

Every county, large or small, has both economic and human-welfare reasons for establishing and maintaining an effective Accident Prevention Program.  If you begin with the safety regulations and standards, employers must provide their employees with a workplace that is "free of recognized hazards."  It's that phrase that can help unlock the secret(s) to preventing accidents, injuries and property loss on the job.

Okay, maybe it's not much of a secret.  You already know that to prevent accidents you have to identify and eliminate workplace hazards.  But if the statistics (i.e. claims data, accident reports, experience mod, etc.) are to be believed, that is something a lot of busy supervisors, department heads and administrators have apparently been failing to emphasize enough to protect their employees, county property and safeguard the public.

Accident prevention is ongoing; it is a process that builds on itself; day after day after day.  Remember, regulations and standards are only the beginning.  They identify many of the general hazards of your county's business operations. But then there are the insurance and safety professionals; the Claims, Loss Control and Underwriting staff at CCAP.  We welcome the opportunity to work with you, offer interpretations and analysis of regulations, provide loss reports and to spotlight those concerns and problems that are common to your workplace. Where we can, we will suggest helpful guidelines and recommendations.  Next, there are your own observations - the County's Administrator, Loss Control and Claims Coordinators, Risk Managers, Safety Supervisors and other county employees - working together to identify on-the-job hazards that are unique and or are expected in employee work areas, using formal and informal safety inspections, audits and hazard analysis.

Let's remember some of the basic and common terms that we find in accident prevention.  An "accident" is an undesired event that results in physical harm to a person or damage to property.  An "incident" or "a near miss" is an undesired event that has the potential to cause a serious accident.  A "hazard" is a circumstance that increases the likelihood or probable severity of a loss (bodily injury and/or physical damage).  For example, the storing of explosives in a home basement is a hazard that increases the probability of an explosion.  A "loss" is death, injury or damage; that is a basis for a valid claim for the indemnity under the terms of the insurance policy. Finally, we have "prevention."  Prevention is an active assertive process of creating methods, conditions, procedures, opportunities, experiences and attributes that promote the well being of people; protecting county assets and helps to reduce the frequency and/or severity of losses.  REMEMBER: All accidents are incidents, but not all incidents are accidents. Right?

But no matter where you get your information about job hazards, to be useful, hazard identification ultimately must flow into analysis, diagnosis, and corrective action. In fact, you could visualize the accident prevention process as a circle: Observation, Hazard Recognition, Analysis, Diagnosis, Planning and Action.

As each hazard is identified--whether through reading safety standards, consulting other guidelines, or making your own observations - the circumstances must be analyzed, the problem must be diagnosed, a plan of action must be developed, and then effective corrective action must be taken.  Throughout the process you have to ask lots of questions.  For example: Is it a physical hazard or a health hazard?  How does it threaten my employees or the general public?  How can this hazard be eliminated, or at least minimized?  What specific steps do I need to take to prevent accidents, protect county workers, safeguard equipment and protect the public?

Employee Involvement: Key Words

This kind of approach can certainly help identify the hazards that could cause accidents and hurt county workers.  Also it can help you take action to eliminate the risks, but you can't do accident prevention alone.  You need to get your employees involved, too.  Without their understanding and cooperation, nothing you do will really work in the long run to stop the accidents and injuries.  Stimulating employee involvement in accident prevention isn't always easy, but the following "10 key words" can help to unlock secrets and build a strong safety and risk management foundation:

1)   Ownership.  Give employees responsibility for planning and conducting safety/hazard inspections, for analyzing their own data on work hazards, and for designing safety checklists.

2)   Leadership.  Set an example. Make sure each county employee will take necessary steps to prevent accidents.  That means wearing proper PPE and taking the same precautions as your workers.  Be on the lookout for potential hazards and point them out to your workers.

3)   Understanding.  Emphasize that hazards put county employees' personal health and safety at risk. Understanding the "why" of safety is a strong motivator.

4)   Commitment.  Work to get commitment to the idea that safety is a number one priority from all county employees.

5)   Goals.  Set clear standards for workplace behavior--and enforce them.

6)   Competence.  Train employees well so that they have the information and develop the skills they need to work safely and avoid accidents.

7)   Feedback.  Praise employees who identify and correct hazards, or who report problems they can't fix.

8)   Involvement.  Use every opportunity to encourage employees to play an active role in workplace safety and accident prevention.  If you see a hazard, do more than just correct it.  Use it as a learning experience to help workers become more alert and more sensitive to potential danger on the job.

9)   Responsiveness.  Make sure employees respond promptly to identified hazards and take immediate steps to correct them.

10)   Persistence.  Remember that accident prevention is an ongoing work challenge.  It's something each county employee will have to focus on every day, always improving, always setting new safety objectives, and always making steady progress toward achieving them.

Additional Information

For more information, Contact CCAP Loss Control Department at 800-895-9039; or email us at:

Bruce Mitchell, Loss Control Services Manager; bmitchel@pacounties.org

Gary Nicholson, Senior Loss Control Specialist; gnicholson@pacounties.org

Greg Cunningham, Loss Control Specialist; gcunningham@pacounties.org

Bob Lauzonis, Loss Control Specialist, blauzonis@pacounties.org

 
STAFF NOTES 
Congratulations to three insurance staff members who obtained their property & casualty insurance licenses in April: Christie Ward, Captive Programs Manager; Tona Faust, Property and Casualty Programs Associate; and Lauren Kenes, Property and Casualty Administrative Assistant.

CCAP Insurance Programs
2789 Old Post Road, Harrisburg, PA 17110
Phone 800-895-9039 - FAX 717-526-1020
Claims Fax 888-692-2368
Click here to go the Insurance Section of the CCAP Website.

email:jsallade@pacounties.org

Insurance Matters is published monthly by CCAP Insurance Programs for the use of members of CCAP's UC Trust, PCoRP, PComp, PIMCC, COMCARE, COMCARE PRO, BEST Flex, PELICAN and other insurance programs, and insurance producers of these members.

Advice contained in this publication is not legal advice and members are encouraged to seek the opinion of their solicitor.

The information provided in this publication is not intended to take the place of professional advice. Readers are encouraged to consult with competent legal, financial, or other appropriate professionals. Statements of facts and opinions expressed in this publication, by authors other than Association staff and officers, are the sole responsibility of the authors and do not necessarily represent an opinion or philosophy of the officers, members and staff of the County Commissioners Association of Pennsylvania (CCAP). No endorsement of advertised products or services is implied by CCAP unless those products or services are expressly endorsed, or are owned or managed by the Association programs, or our affiliates. This publication may not be reproduced, modified, distributed, or displayed in part or in whole, by any means, without advance written permission of CCAP. Please direct your requests to John Sallade, Managing Director, CCAP Insurance Programs, jsallade@pacounties.org.

Note: As part of its copyright agreement the CCAP grants the author the right to place the final version of his/her manuscript on the author's homepage, subject to CCAP's standards, or in a public digital repository, provided there is a link to the CCAP website. nt>

 
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