CCAP Staff

CCAP employs about 80 employees serving in one of five departments or seven affiliate associations. These skilled professionals help CCAP's members advance the vision and mission of the Association.

The main number is (717) 526-1010. Our phone directory with both extension and direct lines are below. 

    • Douglas Hill
      Executive Director
      Office Phone: (717) 526-1010 x 3115
      Direct Phone: (717) 736-4715
    • Lori Dabbondanza
      Executive Secretary
      Office Phone: (717) 526-1010 x 3116
      Direct Phone: (717) 736-4716
    • Wendy Early
      Building Maintenance Manager
      Office Phone: (717) 526-1010 x 3114
      Direct Phone: (717) 736-4714
    • Elizabeth Guthridge
      Human Resource Manager
      Office Phone: (717) 526-1010 x 3378
      Direct Phone: (717) 736-4778
    • Pamela A. Szajnuk
      Chief Financial Officer
      Office Phone: (717) 526-1010 x 3313
      Direct Phone: (717) 736-4713
    • Ginger L. Galliher
      Financial Team Leader
      Office Phone: (717) 526-1010 x 3321
      Direct Phone: (717) 736-4721
    • Sara Hazelton
      Finance / Accounting Associate
      Office Phone: (717) 526-1010 x 3312
      Direct Phone: (717) 736-4772
    • Jeannette Hunter
      Finance / Accounting Associate / Registrar
      Office Phone: (717) 526-1010 x 3315
      Direct Phone: (717) 736-4771
    • Wendy Speck
      Finance / Accounting Associate (Part-Time)
      Office Phone: (717) 526-1010 x 3337
      Direct Phone: (717) 736-4776
    • Lynette Zeiders
      Finance / Accounting Associate (Part-Time)
      Office Phone: (717) 526-1010 x 3345
      Direct Phone: (717) 736-4745
INSURANCE PROGRAMS AND SERVICES
    • John R. Sallade, CRM
      Managing Director, Insurance Programs
      Office Phone: (717) 526-1010 x 3309
      Direct Phone: (717) 736-4709
    • Alexa Arroyo
      Claims Representative 2
      Office Phone: (717) 526-1010 x 3367
      Direct Phone: (717) 736-4767
    • Ryan Cale
      Claims Representative 2
      Office Phone: (717) 526-1010 x 3330
      Direct Phone: (717) 736-4730
    • Karen Cohen
      Insurance and Reinsurance Manager
      Office Phone: (717) 526-1010 x 3307
      Direct Phone: (717) 736-4707
    • Dennis Cutler, CSHM
      Senior Risk Control Specialist
      Office Phone: (717) 526-1010 x 3210
      Direct Phone: (717) 736-4746
    • Marsha Elmer
      Property and Casualty Underwriter
      Office Phone: (717) 526-1010 x 3338
      Direct Phone: (717) 736-4738
    • Patty Ensminger, SCLA
      Senior Claims Supervisor
      Office Phone: (717) 526-1010 x 3333
      Direct Phone: (717) 736-4733
    • Tona Faust
      Insurance Programs Services Coordinator
      Office Phone: (717) 526-1010 x 3357
      Direct Phone: (717) 736-4757
    • Allen Gavlak
      Insurance Technology Coordinator
      Office Phone: (717) 526-1010 x 3348
      Direct Phone: (717) 736-4758
    • John Hebenthal
      Claims Representative 1
      Office Phone: (717) 526-1010 x 3327
      Direct Phone: (717) 736-4727
    • Jean Henry
      Risk Control Wellness Nurse
      Office Phone: (717) 526-1010 x 3382
      Direct Phone: (717) 736-4782
    • Cathy Hoffman
      Claims Administrative Assistant (Part-Time)
      Office Phone: (717) 526-1010 x 3366
      Direct Phone: (717) 736-4766
    • Brian Holloway
      Claims Representative 2
      Office Phone: (717)526-1010 x 3391
      Direct Phone: (717) 736-4791
    • Susan Horne
      Insurance Operations Executive Assistant
      Office Phone: (717) 526-1010 x 3363
      Direct Phone: (717) 736-4763
    • Jodi Kroski
      Insurance Pool Operations Administrative Assistant
      Office Phone: (717) 526-1010 x 3301
      Direct Phone: (717) 736-4790
    • Marian Mark
      Workers’ Compensation Claims Supervisor
      Office Phone: (717) 526-1010 x 3329
      Direct Phone: (717) 736-4729
    • Danielle McKenna
      Insurance Member Services Administrative Assistant
      Office Phone: (717) 526-1010 x 3359
      Direct Phone: (717) 736-4759
    • Maureen McMahon, CSP, ARM-P
      Senior Risk Control Specialist
      Office Phone: (717) 526-1010 x 3306
      Direct Phone: (717) 736-4706
    • Aubrey Morris
      Marketing Associate
      Office Phone: (717) 526-1010 x 3323
      Direct Phone: (717) 736-4723
    • Desiree J. Nguyen
      Deputy Director, Insurance Pool Operations
      Office Phone: (717) 526-1010 x 3379
      Direct Phone: (717) 736-4779
    • Ethan Nicholson
      Claims Representative 2 – PCoRP and PELICAN
      Office Phone: (717) 526-1010 x 3368
      Direct Phone: (717) 736-4768
    • Cassandra Piaskowski
      Claims Representative 3
      Office Phone: (717) 526-1010 x 3365
      Direct Phone: (717) 736-4765
    • Linda M. Rosito
      Risk Management Training Director
      Office Phone: (717) 526-1010 x 3328
      Direct Phone: (717) 736-4728
    • Andrew C. Smith
      Risk Control Specialist
      Office Phone: (717) 526-1010 x 3369
      Direct Phone: (717) 736-4769
    • Cassie Troup
      Claims Manager
      Office Phone: (717) 526-1010 x 3356
      Direct Phone: (717) 736-4756
    • Jennifer Ulsh
      Claims Representative 2
      Office Phone: (717) 526-1010 x 3375
      Direct Phone: (717) 736-4775
    • Keith Wentz
      Risk Management and Underwriting Manager
      Office Phone: (717) 526-1010 x 3324
      Direct Phone: (717) 736-4724
    • Barbara Zemlock, Esquire
      Insurance Legal Counsel
      Office Phone: (717) 526-1010 x 3362
      Direct Phone: (717) 736-4762
​MEETINGS AND EDUCATION
    • Karen A. Sweigard
      Director of Meetings and Education
      Office Phone: (717) 526-1010 x 3335
      Direct Phone: (717) 736-4735
    • Terry Cochran
      CCAP Senior Meeting Planner/AAP Deputy Director
      Office Phone: (717) 526-1010 x 3334
      Direct Phone: (717) 736-4734
    • Mandi Glantz
      Director of Member and Vendor Relations
      Office Phone: (717) 526-1010 x 3339
      Direct Phone: (717) 736-4739
    • Sam Neely
      Meetings and Technology Events Manager
      Office Phone: (717) 526-1010 x 3351
      Direct Phone: (717) 736-4751
​POLICY TEAM: COMMUNICATIONS
    • Ken Kroski
      Director of Media and Public Relations
      Office Phone: (717) 526-1010 x 3342
      Direct Phone: (717) 736-4742
​POLICY TEAM: GOVERNMENT RELATIONS
    • Brinda Carroll Penyak
      Deputy Director
      Office Phone: (717) 526-1010 x 3137
      Direct Phone: (717) 736-4737
    • Joshua Eisner
      Government Relations Associate
      Office Phone: (717) 526-1010 x 3118
      Direct Phone:
    • Lisa Schaefer
      Director of Government Relations
      Office Phone: (717) 526-1010 x 3148
      Direct Phone: (717) 736-4748
​POLICY TEAM: HUMAN SERVICES AFFILIATES
    • Lucy Kitner
      Executive Director, PACA MH\DS
      Office Phone: (717) 526-1010 x 3113
      Direct Phone: (717) 736-4701
    • Brian Bornman
      Executive Director, PCYA
      Office Phone: (717) 526-1010 x 3107
      Direct Phone: (717) 736-4736
    • Lisa Zook
      PACA MH/DS Management Associate
      Office Phone: (717) 526-1010 x 3147
      Direct Phone: (717) 736-4747
    • Thomas Stark
      Management Associate, PACDAA
      Office Phone: (717) 526-1010 x 3103
      Direct Phone: (717) 736-4703
    • Deb Neifert
      Deputy Director, PACA MH/DS
      Office Phone: (717) 526-1010 x 3119
      Direct Phone: (717) 736-4719
    • Lori Lawyer
      AAP Administrative Assistant/JDCAP Information Systems Administrator
      Office Phone: (717) 526-1010 x 3112
      Direct Phone: (717) 736-4712
    • Jennifer James
      Affiliate Services Manager
      Office Phone: (717) 526-1010 x 3364
      Direct Phone: (717) 736-4764
    • Brenda Hill
      Staff Support Administrator
      Office Phone: (717) 526-1010 x 3110
      Direct Phone: (717) 736-4710
    • Michele Denk
      Executive Director, PACDAA
      Office Phone: (717) 526-1010 x 3104
      Direct Phone: (717) 736-4704
    • Kimberly Deline
      Meeting and Marketing Manager, PACAH
      Office Phone: (717) 526-1010 x 3134
      Direct Phone: (717) 736-4741
    • Wayne Bear
      Executive Director, JDCAP
      Office Phone: (717) 526-1010 x 3117
      Direct Phone: (717) 736-4717
    • Kelly Andrisano, J.D.
      Executive Director, PACAH
      Office Phone: (717) 526-1010 x 3132
      Direct Phone: (717) 736-4740
​TECHNOLOGY SERVICES
    • Rita Reynolds, CGCIO
      Chief Information Officer
      Office Phone: (717) 526-1010 x 3311
      Direct Phone: (717) 736-4711
    • Brooke Darkes
      UCM Technology Training Specialist
      Office Phone: (717) 526-1010 x
      Direct Phone:
    • Alysha Firestone
      Manager of Implementions
      Office Phone: (717) 526-1010 x 3373
      Direct Phone: (717) 736-4773
    • Justin Goolsby
      Network Engineer
      Office Phone: (717) 526-1010 x 3304
      Direct Phone: (717) 736-4799
    • Chaniqua Graham
      Help Desk, Level 1
      Office Phone: (717) 526-1010 x
      Direct Phone:
    • Glenn Harlan
      Developer 2
      Office Phone: (717) 526-1010 x 3325
      Direct Phone: (717) 736-4725
    • Heather Hiester
      UCM Director
      Office Phone: (717) 526-1010 x 3374
      Direct Phone: (717) 736-4774
    • Megan Hook
      Help Desk, Level 2
      Office Phone: (717) 526-1010 x 3355
      Direct Phone: (717) 736-4777
    • Ben Jumper
      Technology Services Web Specialist
      Office Phone: (717) 526-1010 x 3354
      Direct Phone: (717) 736-4754
    • Edward Kellogg
      CRM and Integrations Developer
      Office Phone: (717) 526-1010 x 3350
      Direct Phone: (717) 736-4750
    • David Mattson
      UCM Manager of Development
      Office Phone: (717) 526-1010 x 3302
      Direct Phone: (717) 736-4702
    • Jenny Miller
      Help Desk, Level 2
      Office Phone: (717) 526-1010 x 3326
      Direct Phone: (717) 736-4726
    • Meghan O'Neill
      Conversion Specialist
      Office Phone: (717) 526-1010 x 3384
      Direct Phone: (717) 736-4784
    • Mark Proper
      UCM Quality Assurance Analyst
      Office Phone: (717) 526-1010 x 3317
      Direct Phone: (717) 736-4700
    • Sara Rankin
      Technology Services Business Analyst/Trainer
      Office Phone: (717) 526-1010 x 3352
      Direct Phone: (717) 736-4752
    • Bobby Sims
      Report Writer
      Office Phone: (717) 526-1010 x 3388
      Direct Phone: (717) 736-4788
    • Katherine Smeal
      Manager of Conversions
      Office Phone: (717) 526-1010 x 3343
      Direct Phone: (717) 736-4743
    • Kathie Zullinger
      Technology Services Director
      Office Phone: (717) 526-1010 x 3353
      Direct Phone: (717) 736-4753